Delivery Info

We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque or eCheque!

How We Deliver

We use various Courier Companies for delivery of goods depending on the size and quanity of goods purchased.  We always aim to dispatch goods within 3-7 working days (excluding Public & Bank Holidays) if the product is in stock, on occassions delivery can take longer. We require customers to supply their contact telephone numbers so that our delivery agents are able to make contact upto 24/48 hours in advance of delivery to ensure someone is available at the delivery address to receive the goods ordered.

We always try to dispatch our goods as quickly as possible but cannot always guarantee delivery timescales, as we use 3rd Party Delivery Companies who do not offer a guarantee delivery date or time!

Where We Deliver

We Delivery to all of Mainland UK, Northern Ireland & Southern Ireland, please note that AB, BT, DD, FK, HS, IV, KA, KW, KY, PA, PH and ZE  postcodes will incur an additional surcharge and delivery generally takes an extra 5-7 working days longer than the rest of Mainland UK.

Delivery Costs

Our delivery costs are per order and not per item meaning you can buy as many items as you need and still only pay one nominal delivery charge per order.  These costs are as follows:

Check Your Delivery

All goods must be checked on delivery and not signed for until you are satisfied. If in doubt please sign as damaged and report to us within 24 hours - claims for damaged items will not be otherwise accepted. Terms such as Unchecked or Not Checked are taken as clear acceptance of goods in good order and condition.  

If you sign for the goods, even if you write the words "Unchecked" or similar on the delivery note, then you are accepting that the goods arrived in good condition and later claims for damages will not be considered. If the driver refuses to wait while you check the goods then you must SIGN DAMAGED & Driver Could Not Wait!  If you have requested for someone else other than the Purchaser to sign for the goods then you also accept that you have advised them of all of the above and that this person is OVER 18!

Please ensure that someone will be available at the delivery address on the date advised delivery is due as missed deliveries can lead to additional delivery charges as per our terms & conditions

To check current delivery times for a specific product/products please Click Here or call an adviser on 0844 588 9124 begin_of_the_skype_highlighting              0844 588 9124      end_of_the_skype_highlighting, we can also be emailed directly to sales@jtspas.com if required.

Report Any Damages on Paperwork

You must inform us of any discrepancies whatsoever within 24 hours of delivery, as per our terms & conditions

Please send images of the damage also to technical@jtspas.com and a brief description of the damages and if possiable include order sales order number to help with the tracking of your order and personal details we hold on record.